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Outlook 2002

Total Items: 5

Total Time: 18 hour(s)

Audience: This series is for anyone who wants to learn more about Outlook 2002.

Description: This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, customizing, and organizing e-mail messages; scheduling appointments, events, and meetings; and creating tasks and notes.

Features

Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises.
Activities allow learners to apply course concepts in an interactive questioning environment.
Exercises allow learners to practice in the actual application being studied.
A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
Search text enables learners to rapidly search all text within a course to easily retrieve information required.
Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
A skill assessment generates a customized learning path based on the results of a pre-test.
A glossary provides a reference for definitions of unfamiliar terms.
Bookmarking tracks the learner's progress in a course.

Includes:

Time: 4 hour(s)

Outlook 2002: Navigating in Outlook

Course Code: oxpm01

Description: This course shows users how to move from component to component in Outlook and work with contact items and categories.

Objectives:

Navigate between Outlook components
Create, edit, and delete contacts
Use categories to sort Outlook information
Link information to contacts
Use Outlook help features

Topics:

Getting Around in the Outlook Components
Using Contacts
Organizing Information with Categories
Organizing and Tracking Contacts
Getting Help in Outlook

Time: 4 hour(s)

Outlook 2002: Reading and Sending Messages

Course Code: oxpm02

Description: This course shows users how to receive and send e-mail messages.

Objectives:

Read mail
Reply to and forward mail messages
Compose and send mail messages
Print mail messages
Find mail messages
Attach files and include signatures in messages

Topics:

Reading and Responding to Messages
Creating and Sending Messages
Printing Messages
Finding and Flagging Messages
Attaching Files and Signatures to Messages

Time: 4 hour(s)

Outlook 2002: Customizing and Organizing Messages

Course Code: oxpm03

Description: This course shows users how to manage mailboxes of messages.

Objectives:

Customize the look of mail
Use mail templates to compose mail
Create folders and move items between folders
Sort and filter mail
Archive messages
Customize the mailbox menu and task bars

Topics:

Customizing the Format of Messages
Using Forms
Using Folders
Sorting and Archiving Messages
Message Filters and Views
Customizing Menu and Task Bars

Time: 3 hour(s)

Outlook 2002: Using the Calendar

Course Code: oxpm04

Description: This course explores the Outlook Calendar and the ways that users can take advantage of it for scheduling their meetings, appointments, and events.

Objectives:

Navigate within the Calendar
Schedule appointments
Schedule events
Schedule multi-day events
Invite people and reserve rooms
Remove and add meeting attendees
Set reminders
Schedule recurring appointments
Print your Calendar
Customize the Calendar view
Customize menu and toolbars
Hide toolbars and buttons
Save a Calendar as a Web page
Share Calendar details within Outlook

Topics:

Scheduling Appointments and Events
Planning Meetings
Reminders, Recurrence, and Printing
Customizing the Calendar
Publishing the Calendar

Time: 3 hour(s)

Outlook 2002: Using Tasks and Notes

Course Code: oxpm05

Description: This course shows users how to work with Outlook tasks and Notes.

Objectives:

Create and update tasks
Delegate tasks
Change tasks views
Organize tasks using categories
Create and edit notes
Customize notes
View and organize notes
Create Office documents in Outlook 2002

Topics:

Creating and Assigning Tasks
Organizing Tasks
Using Notes
Creating Office Documents in Outlook